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Association Name: United Airlines
Name of Employment: Customer Service Representative
Required Education: Graduate
Work Hour: 8 Hour
What Will Be The Salary: $20-$30/Hour
Company Info: United Airlines, Inc. is a major American airline headquartered at the Willis Tower in Chicago, Illinois. United operates a large domestic and international route network spanning cities large and small across the United States and all six inhabited continents.
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Responsibilities:
There’s never been a more exciting time to join United Airlines. We are on our way to becoming the best airline in the history of aviation. Our shared purpose – connecting people, connecting the world – goes beyond moving people from one place to another. It also means that as a global company operating in hundreds of locations around the world, with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift the places and provide opportunities to the places where we work, live and fly. it can only do this with a truly diverse and inclusive workforce. Our careers include a competitive benefits package designed to keep you happy, healthy and well-travelled. From \”Business Resource Group\” employee-driven communities to world-class benefits like a 401k and perks like available travel space, United is truly a great place to work. Are you ready to travel the world?
Travel: Fly United is free – domestic and international – bring your friends and family!
- Flexibility: Opportunity for overtime and the ability to exchange shifts for flexible working hours.
- Phenomenal benefits: 401(k), retirement plan, health insurance and employee assistance plan for you and your family.
- Build your career: The opportunity to learn and grow in leadership roles with more than half of our leaders starting out.
- Up to $33.30/hour: Pay increases based on seniority with additional shift differential and overtime pay
As the face of our client, you will do the following:
Whether our customers are traveling for business or pleasure, you are the airport professional who makes important connections and fosters an environment where everyone feels welcome, valued and respected. You will interact with our domestic and international customers in our lobbies and gates, assist them with tickets, luggage, greet customers at the start and end of their journey and do it with a smile. You will provide friendly, professional, reliable and caring service to help solve customers’ travel problems and make their experiences memorable.
What are your responsibilities:
- Communicating with customers in a friendly and helpful manner is key to creating memorable experiences and building customer loyalty and loyalty.
- Develop and anticipate customer needs while maintaining a strong sense of responsibility should we encounter customer inconvenience
Work every day with safety in mind by ensuring we hold ourselves and each other to the highest standards
Manage challenges by being consistent but adaptable. - Keep calm and manage issues without accommodating the customer’s frustration.Collaborate with others, support your colleagues and help them succeed with new processes and technologies.
Qualifications
- High school diploma, GED or equivalent
- At least 18 years old
- Comfortable working with computers, mobile devices and new technologies
- Physical ability to stand and walk for eight hour shifts such as lifting and handling luggage
- Ability to obtain an SIDA badge and meet the badge requirement at the airport
- Legally authorized to work in the United States without sponsorship
Ability to meet company attendance and uniform and appearance standards
United Airlines is an equal opportunity employer. United Airlines recruits, hires, trains, pays and supports without regard to race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that people with disabilities are provided with reasonable accommodations to participate in the job application or interview process in order to perform essential job functions.
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How to do company verification
Verifying a company is an important step before entering into any business relationships or transactions. Here are some steps you can take to verify a company:
- Check the company’s website: Look for information about the company, such as its address, phone number, and email. Check if the website looks professional and well-maintained. Companies that are serious about their business will have a professional-looking website.
- Check the company’s registration: Look for the company’s registration number and verify it with the relevant authorities. In the US, you can use the online database of the Secretary of State or the Corporation Commission in your state.
- Check the company’s reputation: Look for online reviews of the company and check the Better Business Bureau website for any complaints. Also, check the company’s social media pages to see how they interact with customers and clients.
- Check the company’s financial stability: You can use online databases such as Hoovers, Dun & Bradstreet, or Crunchbase to get financial information about the company. Check if the company has a good credit rating and if they are financially stable.
- Check for any legal issues: Check if the company has any legal issues such as lawsuits, bankruptcy, or other legal disputes. You can use online databases such as PACER or LexisNexis to search for legal information.
- Verify references: Ask the company for references from their clients or partners. Contact these references to verify the company’s reputation and quality of work.
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Representation in interviews refers to the importance of being mindful of how you present yourself and your identity during an interview process. This includes factors such as your race, ethnicity, gender, sexual orientation, religion, age, and any other aspects of your identity that could potentially influence the way you are perceived by the interviewer.
- It’s important to remember that you have the right to present yourself in a way that feels authentic and true to your identity. However, it’s also important to be aware of any biases that the interviewer may hold and to try to mitigate any potential negative effects these biases could have on your interview.
- One way to do this is to prepare thoroughly for the interview and to be aware of common biases that may arise. For example, if you are a woman interviewing for a traditionally male-dominated field, you may need to anticipate and address any gender stereotypes that could potentially impact your interview.
- Additionally, it can be helpful to research the company or organization you are interviewing with to see if they have a track record of valuing diversity and inclusivity. This can give you a better sense of how to present yourself and what values the company may be looking for in their employees.
- Overall, representation in interviews is about finding a balance between being true to yourself while also being aware of any potential biases and trying to address them in a constructive way.
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